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Retail Supervisor - HIS Job
Date: May 17, 2012
Location: Riverside, CA, US
Job Requisition Number 54239BR
Market Title Retail Supervisor - HIS
Primary Work Location California-Riverside
Position Status Full Time
Percent of Travel Required 90%
Summary Responsible for the supervision of all CHIS Retail Representatives within a given geographical area and the management of all work associated with continuity service and on-site projects.
Duties and Responsibilities Essential Duties and Responsibilities:
* Hiring, coaching and counseling, salary and performance reviews, and terminations when appropriate for all Retail Representatives within the district.
* Management and direction of team members on specific work assignments per the Daily Work Schedule.
* Receipt, distribution, and collection of divisional reporting materials.
* Participation in all company and client sponsored conference calls and meetings.
* Performance monitoring of Retail Representatives regarding execution of daily service activities and project assignments.
* Field level training of in-store service and project related responsibilities for Retail Representatives and other District Managers.
* Responsible for the implementation and execution of all project related directives.
* Develop and maintain strong client relationships at store level and include store managers, assistant managers, department managers, as well as IMA’s and store associates.
* Performance of all scheduled store service and project functions for compliance with planograms, set integrity, and product maintenance.
* Reporting the progress of all deliverables associated with a project rollout that includes but not limited to the following:
* Schedule compliance
* In-store issues and anomalies
* Manpower allocation
* Set completion and tracking of merchandising activities
* Progress and exception reporting (Project Mates and/or Quickbase)
* Handling non-routine questions/correspondence from stores
Note: The description of responsibilities outlined above is not an absolute list and additional job-related tasks are expected to be performed as directed by management.
Responsibilities With Regard to Workers’ Compensation Claims:
* You are responsible for reporting all employment related injury claims to the insurance carrier or applicable state fund within 24 hours of notice of the incident by your employee.
* You are responsible for reporting any employment related injury you incur to your direct supervisor as soon as possible following an incident resulting in an injury.
Additional Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
* Ability to travel – 10-90% depending on the individual position and location
* Unusual hours – Day/Overnight hours or a combination of the two
* Supervise in-store service and project task activities
* Ability to comply with company policies
* Internet access
* Computer skills
* Comprehensive working knowledge of tools
* Comprehensive knowledge of managing on-site safety programs
* Ability to communicate effectively with project owner and project management
* Ability to understand and execute critical paths and phase plans
* Ability to interface with construction trades
Other Functions (Desirable aspects of the position):
* An outgoing professional personality
* Ability to resolve conflicts
* Outstanding problem solving skills
* Critical thinking skills
* Ability to process execution at 100%
* Ability to generate and communicate feedback from field to management
* Motivated to succeed
* Ability to accurately follow direction
* Ability to work both independently and as a team player
* Strong attention to detail
* Outstanding organizational and time management
Education: Bachelor degree or equivalent retail experience preferred.
Experience: Prior experience working in the home improvement industry, management, and/or 5 years of equivalent experience.
Physical Demands: Must be able to lift up to 40 lbs. regularly and repetitively.
Supervisory Responsibility, if any: Retail Representatives within a geographical area.
Working Conditions (environment in which the job is performed): Retail/warehouse environment.
Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.
Market Title Retail Supervisor - HIS
Primary Work Location California-Riverside
Position Status Full Time
Percent of Travel Required 90%
Summary Responsible for the supervision of all CHIS Retail Representatives within a given geographical area and the management of all work associated with continuity service and on-site projects.
Duties and Responsibilities Essential Duties and Responsibilities:
* Hiring, coaching and counseling, salary and performance reviews, and terminations when appropriate for all Retail Representatives within the district.
* Management and direction of team members on specific work assignments per the Daily Work Schedule.
* Receipt, distribution, and collection of divisional reporting materials.
* Participation in all company and client sponsored conference calls and meetings.
* Performance monitoring of Retail Representatives regarding execution of daily service activities and project assignments.
* Field level training of in-store service and project related responsibilities for Retail Representatives and other District Managers.
* Responsible for the implementation and execution of all project related directives.
* Develop and maintain strong client relationships at store level and include store managers, assistant managers, department managers, as well as IMA’s and store associates.
* Performance of all scheduled store service and project functions for compliance with planograms, set integrity, and product maintenance.
* Reporting the progress of all deliverables associated with a project rollout that includes but not limited to the following:
* Schedule compliance
* In-store issues and anomalies
* Manpower allocation
* Set completion and tracking of merchandising activities
* Progress and exception reporting (Project Mates and/or Quickbase)
* Handling non-routine questions/correspondence from stores
Note: The description of responsibilities outlined above is not an absolute list and additional job-related tasks are expected to be performed as directed by management.
Responsibilities With Regard to Workers’ Compensation Claims:
* You are responsible for reporting all employment related injury claims to the insurance carrier or applicable state fund within 24 hours of notice of the incident by your employee.
* You are responsible for reporting any employment related injury you incur to your direct supervisor as soon as possible following an incident resulting in an injury.
Additional Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
* Ability to travel – 10-90% depending on the individual position and location
* Unusual hours – Day/Overnight hours or a combination of the two
* Supervise in-store service and project task activities
* Ability to comply with company policies
* Internet access
* Computer skills
* Comprehensive working knowledge of tools
* Comprehensive knowledge of managing on-site safety programs
* Ability to communicate effectively with project owner and project management
* Ability to understand and execute critical paths and phase plans
* Ability to interface with construction trades
Other Functions (Desirable aspects of the position):
* An outgoing professional personality
* Ability to resolve conflicts
* Outstanding problem solving skills
* Critical thinking skills
* Ability to process execution at 100%
* Ability to generate and communicate feedback from field to management
* Motivated to succeed
* Ability to accurately follow direction
* Ability to work both independently and as a team player
* Strong attention to detail
* Outstanding organizational and time management
Education: Bachelor degree or equivalent retail experience preferred.
Experience: Prior experience working in the home improvement industry, management, and/or 5 years of equivalent experience.
Physical Demands: Must be able to lift up to 40 lbs. regularly and repetitively.
Supervisory Responsibility, if any: Retail Representatives within a geographical area.
Working Conditions (environment in which the job is performed): Retail/warehouse environment.
Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.
Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
Job Segments: Human Resources, Information Systems, Management, Manager, Merchandising, Project Manager, Retail, Technology, Workers Compensation
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